Privacy Policy

How we collect, use, disclose, and safeguard your personal information.

Last Updated: January 1, 2026

1. Introduction

Hefei Pieyan Gaobeng Network Technology Co., Ltd. ("Pieyan Gaobeng Tech," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.pieyangaobeng.shop), use our services, or otherwise interact with us.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

We comply with applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China (PIPL), the General Data Protection Regulation (GDPR) for users in the European Economic Area, and the California Consumer Privacy Act (CCPA) for residents of California, USA.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website forms — including your name, email address, phone number, company name, and any details you include in your message.
  • Request a quote or consultation — we may collect additional information about your project requirements and technical specifications.
  • Communicate with us via email, phone, or other channels — we retain records of our correspondence.
  • Submit a support request — including details about your system, issue description, and contact information.
  • Sign up for newsletters or updates — your email address and communication preferences.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information through cookies and similar technologies, including:

  • Device information: IP address, browser type and version, operating system, device type.
  • Usage data: Pages visited, time spent on pages, clickstream data, referring URL, and browsing patterns.
  • Location data: Approximate geographic location derived from your IP address.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, analytics providers, or publicly available databases, to the extent permitted by applicable law.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To provide, maintain, and improve our computer systems design, integration, and technical services.
  • Communication: To respond to your inquiries, provide quotes, deliver technical support, and send service-related communications.
  • Website improvement: To analyze usage patterns, troubleshoot technical issues, and enhance user experience.
  • Legal compliance: To comply with applicable legal obligations, respond to lawful requests, and enforce our Terms of Service.
  • Marketing (with consent): To send promotional communications about our services, industry insights, and events, where you have provided appropriate consent.
  • Fraud prevention: To detect and prevent fraudulent or unauthorized activity.

4. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area, we process your personal information based on the following legal grounds:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
  • Legal obligation: Where we need to comply with a legal or regulatory obligation.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

5.1 What Are Cookies

Cookies are small text files stored on your device by your web browser. They help us remember your preferences, understand how you use our site, and improve your experience.

5.2 Types of Cookies We Use

  • Essential cookies: Required for the basic operation of our website. They enable core functionality such as security, network management, and accessibility.
  • Analytics cookies: Help us understand how visitors interact with our website, which pages are most popular, and how users navigate our site.
  • Preference cookies: Remember your settings and preferences, such as language and region.

5.3 Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but please note that doing so may affect the functionality of our website. For more information about cookie management, visit www.allaboutcookies.org.

6. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, analytics, email delivery), subject to contractual obligations to protect your data.
  • Legal requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
  • Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, with appropriate notice to you.
  • With your consent: Where you have explicitly consented to the sharing of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Inquiry and contact data: Retained for up to 24 months after our last interaction, unless a longer business relationship is established.
  • Service-related data: Retained for the duration of our engagement plus seven years to comply with legal and regulatory requirements.
  • Analytics data: Retained in aggregated form for up to 26 months.

When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments
  • Employee training on data protection and privacy
  • Secure data center and infrastructure management

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard safeguards.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

9.1 For All Users

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-out of marketing: Unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

9.2 For EEA Residents (GDPR)

  • Data portability: Request a copy of your data in a structured, commonly used, machine-readable format.
  • Restriction of processing: Request restriction of processing in certain circumstances.
  • Object to processing: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent: Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint: File a complaint with your local data protection authority.

9.3 For California Residents (CCPA)

  • Right to know: Request disclosure of the categories and specific pieces of personal information we have collected.
  • Right to delete: Request deletion of personal information we have collected, subject to certain exceptions.
  • Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
  • Right to opt-out: We do not sell personal information, but you may still submit an opt-out request.

9.4 For Chinese Residents (PIPL)

  • Right to know and decide: Be informed about the processing of your personal information and make decisions accordingly.
  • Right to restrict or refuse: Restrict or refuse processing of your personal information for certain purposes.
  • Right to withdraw consent: Withdraw your consent for processing at any time.
  • Right to request explanation: Request an explanation of our data processing rules.
  • Right to portability: Request transfer of your personal information to a designated recipient.

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the timeframe required by applicable law.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data across borders, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) and other mechanisms recognized under applicable law, to ensure your data receives an adequate level of protection.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.